Hotel Manuals & Forms
Accounting Manual (Policies 7000 through 7999)
TABLE OF CONTENTS
Section 7000: Introduction & General
Section 7100: General Accounting Procedures
Section 7200: Financial Reporting
Section 7300: Payroll
Section 7400: Regulatory Reports
Section 7500: Night Audit
Section 7600: Cashiering & Banking
Section 7700: Chart of Accounts
Section 7800: Glossary & Bibliography
SUMMARY OF FORMS
SUMMARY OF TABLES & CHARTS
Employee Handbook
TABLE OF CONTENTS
I. |
Introduction |
II. |
General Work & Employment Conditions |
III. |
Your Pay |
IV. |
Your Benefits |
V. |
Your Appearance |
VI. |
Your Company Record |
VII. |
Safety & Security |
VIII. |
General Rules & Guidelines |
IX. |
Guest Service |
Guest Services Manual (Policies 1000 through 1999)
TABLE OF CONTENTS
Section 1000: Introduction & General
Section 1100: Front Office Operations
Section 1200: Reservations
Section 1300: Guest Transportation
Section 1600: Telephone Department
Section 1700: Night Audit
Section 1800: Front Office Management
Section 1900: Reference*
* Included only in the Supervisor Version
SUMMARY OF FORMS
SUMMARY OF TABLES & CHARTS
Human Resources Manual (Policies 6000-6999)
TABLE OF CONTENTS
Section 6000 Introduction & General Section
Section 6100 Employee Recruitment Section
Section 6200 Hiring Section
Section 6300 Personnel Administration Section
Section 6400 Employment Insurance Section
Section 6500 Training
Section 6600 Separation of Employment
Section 6700 Glossary & Bibliography
SUMMARY OF FORMS
SUMMARY OF TABLES & CHARTS
Sales Manual (Policies 8000 through 8999)
TABLE OF CONTENTS
Section 8000: Introduction & General
Section 8100: Staffing
Section 8200: Sales Management
Section 8300: Sales Technique
Section 8400: Competition
Section 8500: Marketing
Section 8600: Administration
Section 8700: Event Sales & Service
Section 8800: Reference
Section 8900: Glossary, Bibliography & Acknowledgement
SUMMARY OF FORMS
SUMMARY OF TABLES & CHARTS
Safety, Security & Emergency Procedures Manual (Policies 000 through 999)
TABLE OF CONTENTS
Section 000: Introduction & General
Section 100: Employee Injury & Illness Prevention Program (IIPP)
Section 200: Guest / Visitor / General Safety & Security
Section 300: Key Control
Section 400: Emergency Procedures
Section 500: Security Department
Section 600: Bibliography & Acknowledgment
SUMMARY OF SAFETY, SECURITY & EMERGENCY FORMS
SUMMARY OF TABLES & CHARTS
Copyright © 2007 Marin Management, Inc.
3000 Bridgeway, Suite 206, Sausalito, CA 94965-1496
Tel: (415) 331-1061 · Fax: (415) 331-8711
E-mail us: info@hotelpros.biz